33% of Karnataka Government Staff Fail Computer Literacy Test

The first test was conducted in 2017 by Keonics the state-owned enterprise. Since then, the response from employees has been very poor.
By Edunews Team


India is known for the IT revolution and Bangalore is a silicon city having thousands of IT companies, out of which many are MNCs. E-governance is the application of information technology for delivering government services, exchange of information, communication transactions, integration of various stand-alone systems between government to citizen (G2C), government-to-business (G2B), government-to-government (G2G), government-to-employees (G2E) as well as back-office processes and interactions within the entire governance framework.  The government of Karnataka is the pioneer and exemplary model in the governance of Information and Communication Technology (ICT). E-Governance division a part of the Department of Personnel and Administrative Reforms (DPAR) was established in 2003.

Human resources play a vital role in providing services, earlier they use to do it manually and now through ICT, which is essentially digital or paperless work. There are over 6 lakhs government positions in various cadres. The government sent a circular to all the employees to be computer literate for which they have to qualify for the test. The government 2012 proposed making the test mandatory for all its employees as part of the plan to make the administration paperless. Barring drivers and attenders, all other categories of employees from Groups A, B, and C, including police, is mandated to take the test.  The government entrusted the online exam to state-owned Keonics. The test includes;

  • Basic knowledge computer
  • Using Internet
  • Windows- MS word
  • PPT

The first test was conducted in 2017 by Keonics the state-owned enterprise. Since then, the response from employees has been very poor. In the very first test, 2.2 lakhs of employees appeared which is equal to 30% of the workforce. Out of which 75,000 employees failed to clear the basic computer literacy test on the first attempt thereby 33% of the employees could not pass the test. Some made two or three unsuccessful attempts at cracking the test designed to assess the basic knowledge about computers and usage. The government is now making a last-ditch effort to get all employees to take the exam.  DPAR issued a circular in the 3rd week of July 2022 to all department heads and deputy commissioners requesting all employees to pass the test by December 2022 without fail. 

The circular also states that the employees interested to take up the test shall pay the prescribed fee by them.  While there is no bar on the number of attempts, employees must pay Rs 359 per test from the second attempt onwards. There was no fee levied in the first test as the same was taken care of by the government.  As per government guidelines, this will be the last chance for all employees. After December 31, 2022, no more tests will be conducted and those who fail will not get promotions and no probationary period in new appointments will be declared.

The government employees are required to be serious about the circular. 33% of the employees have to clear the test by December 2022; otherwise, they will lose all the benefits being allowed from time to time. These days, computer knowledge is a part of the curriculum at various stages of education; as such, all are computer literates.